Applicable to:
RoboVac 30C, RoboVac 25C, RoboVac 35C, RoboVac G10 Hybrid, RoboVac G30 Verge, RoboVac G30 Hybrid, RoboVac L70 Hybrid, RoboVac G20, RoboVac G20 Hybrid, RoboVac G35+, RoboVac G40 Hybrid+
Please ensure that you downloaded and installed the eufy Clean app on your phone. You can download the eufy app from Google Play.
Before starting the setup process, please ensure the following:
- Your phone is connected to a 2.4Ghz WiFi and you know the WiFi password.
- Ensure that you enabled the location service for eufy Clean. On your phone, go to Settings -> Security & Privacy -> Location -> eufy -> Allow only while using the app.
Now we can set up the RoboVac on the eufy app.
Step 1. Tap “Add Device” -> “Robotic Vacuums” and select the model of your RoboVac, here we take G30 Edge as an example.
Step 2, Type the WiFi password in. Note that the case is sensitive, you can tap the “eye icon” to show the password and double confirm that the correct password is typed in. Confirm that the WiFi indicator light is flashing slowly, then you can tap “status confirmed” and go to Next. If the WiFi light is not flashing slowly, please reset the WiFi and try again.
Step 3. On the eufy app, tap “Go to Wi-Fi Settings” and Connect your phone to RoboVac’s WiFi “RoboVac G30 Edge xxx”.
Step 4. Go back to the eufy app and wait for the WiFi connection to be completed. If you see a message saying “RoboVac WiFi has poor quality” or “No internet connection”, and ask if you would like to switch WiFi, please choose “Cancel” and wait for the next step.
Step 5, Personalize your vacuum by giving it a nickname. After the WiFi is connected, you can rename the RoboVac. Then you are set!
If you failed to connect your RoboVac to WiFi, please refer to the following FAQ for further troubleshooting.
General troubleshooting when RoboVacs do not connect to WiFi
If you need further assistance, please contact us.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article