| Voice Prompt | Quick Solutions |
| Error 1: Front bumper stuck | Front bumper is stuck. Tap it repeatedly to remove any dust; if not, then move the device to a new position and try again. |
| Error 2: Wheel stuck. Check the wheel and move it to a new position | Wheel may be stuck or trapped. Clear any obstacles in the surrounding area and check the wheel for any trapped dust. Move the device to a new position and try again. |
| Error 3: Side brush stuck | Side brush may be stuck. Please clean it and try again. |
| Error 4: Rolling brush stuck. Remove and clean the rolling brush | Remove the rolling brush, roller joint, roller brush cover, and suction inlet to clean it. Once cleaned, place the items back into the device and try again. |
| Error 5: Device trapped. Clear the surrounding area | Device is trapped. Clear any obstacles in the surrounding area and try again. |
| Error 6: Device trapped. Place device near the position where the problem occurred. | Device may be suspended in air. Move it to a new position close to the original position and try again. If the device is still unable to start, clean the edge sensor and try again. |
| Error 7: Wheel suspended. Please move the device to a new position | Wheels may be suspended in air. Move the device to a flat surface and a new position close to the original position then try again. |
| Error 8: Low battery, shutting down device. Please charge your device | Low Battery; system will shut down. Charge the device and try again. |
| Error 9: Magnetic Boundary Strip detected. Move device to a different area | Device is too close to a strong magnetic field or strip. Move the device to a different area and try again. |
| Error 11: Front Infrared Sensor needs cleaning | Front Infrared sensor is blocked by dust and requires cleaning. |
| Error 12: Right wall sensor needs cleaning | Clean the right side wall sensor since it's covered in dust. |
| Error 13: Device tilted. Please put the device on a flat surface to start | Device may be tilted. Put the device on a flat surface and try again. |
| Error 14: Please insert dust collector and filter. | Put the dust collector and filter back in and confirm that they are in place. Then restart the device. |
| Error 15: Please clean dust collector and filter. | Remove anything inside the dust collecotor and check if the filter is blocked. If both are cleaned and the issue persists, try replacing the filter. |
| Error 16: Insufficient water. Add Water | Add water into the water tank. If the device is still having problems, check if the water pump connection is blocked. |
| Error 17: Restricted area detected. Move device to a different area | Device is too close to the restricted area. Move the device to a new position and try again. |
| Error 18: Laser cover may be stuck | Pressure sensor for laser cover is stuck. Move the device to a new position and try again. |
| Error 19: Laser sensor may be stuck | Laser ranging sensor is covered in dust. Clean it and try again. |
| Error 20: Laser sensor may be blocked | Laser sensor is blocked by: An empty environment Metal mirrors Or other multi-reflection devices Remove any obstacles and move the device to a different area. |