Night Vision Image Quality is Poor

Modified on Wed, 10 Dec at 11:20 AM

Compatible with:

eufyCam 2 Pro, eufyCam 2C Pro, eufyCam 2, eufyCam 2C, eufyCam, SoloCam E40, SoloCam L40, SoloCam S230, SoloCam C210, SoloCam S340, Floodlight Cam 1080p, Floodlight Cam E 2K, Floodlight Cam 2 Pro, Floodlight Cam E340, Video Doorbell 2K (Wired), Video Doorbell 2K (Battery-Powered), eufy Security Video Doorbell 1080p (Battery-Powered), Indoor Cam 2K (Solo IndoorCam C24), Outdoor Cam Pro (Solo OutdoorCam C24), Indoor Cam 2K Pan & Tilt (Solo IndoorCam P24), Indoor Cam Mini 2K, Indoor Cam S350, Indoor Cam C220, eufy SoloCam E30

Night vision image quality can be influenced by numerous factors, such as obstacles in front of the camera that might cause the night vision image to be too bright, or a defective IR light damage will cause the image to be too dark. We have summarized factors that cause the image quality to be poor at night. Let’s check out the details.

Clean the Camera’s Lens Regularly

Spider webs, water stains, and tiny dust particles can create a huge problem for outdoor security cameras. Spider webs will interfere with the lens with its web lines and create a false appearance of the camera lens being defective, and dust and water drops will cause the image to be blurry. Please clean your security camera regularly by using a brush or small towels.

Do Not Install the Camera Close to the Wall or a Light

Installing a security camera too close to a wall or light source causes light reflection at night and distorts the video image quality. You can move the camera away from the wall/light source or change the light with a lower-wattage bulb. Learn more about Night Vision Image Appears Bright White.

The Image Quality Depends on the Installation Height and IR Range

Normally, eufy camera’s night vision ranges from 3 meters to 5 meters, depending on the installation environment. The security cameras are unable to identify detailed objects if they are more than 5 meters away from the camera.

If the above instructions cannot resolve your issue, please contact us for further assistance.