If your robot L50/L60 series has a suction fan error, please try troubleshooting below first:
- Please check if the filter and dustbin are installed properly.
- Please restart the robot vacuum cleaner to verify if the issue persists. Press and hold the Start/Pause button for three seconds to power on/off the robot vacuum cleaner.
- Remove the dustbin and clean the suction inlet. Hold the robot vacuum cleaner in the upright position with its bumper facing the ceiling and its suction fan facing the floor, and then shake the robot vacuum cleaner several times to check if anything falls out from the suction fan.
- Please confirm if the robot vacuum cleaner has ever vacuumed over wet spots and whether the filter is completely dry.
If you have any needs or want to proceed with a warranty claim, you can contact us for further assistance.
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