Welcome to the eufy Family! Your New E28 is Ready to Work!

Discover Effortless Home Cleaning with the eufy Robot Vacuum E28

Join the eufy family—where innovation meets your convenience. The E28, our latest all-in-one smart cleaning solution, redefines household hygiene with powerful features tailored for every surface:

• 20,000Pa Turbo Suction Power: Banishes stubborn stains on carpets, sofas, and fabrics.

• HydroJet Deep Cleaning: Targets liquid spills with precision water spray, paired with the included Portable Deep Cleaner.

Smart Navigation:

• AI.See 3.0 (via eufy Home app): Advanced obstacle detection and avoidance.

• CornerRover™ Edge-Cleaning Arm: 100% coverage in tight spaces.

Maintenance Made Simple:

• Dual Spiral Brushes keep hair tangle-free.

• Pet Mode: Customized suction and dust collection for homes with pets.

Quick Start Guide

1. Before Use:

• Enable AI.See 3.0 in the app for smarter navigation.

• Clear floors of wires/small objects and secure loose carpets.

• Set No-Go Zones for stairs, low furniture (<116mm), or thick rugs (>26mm).

2. First-Time Cleaning:

• Use Vacuum-Only Mode to remove dust and debris before mopping.

3. Portable Deep Cleaner Tips:

• Apply only with eufy’s Floor/Fabric Cleaner for liquid stains.

• Avoid fibers/hair/solids in the nozzle.

• Let the device cool after prolonged use.

• Shut off with a single press; store hoses loosely.

Worry-Free Protection

Find information on our warranty here: Warranty - eufy Australia 

Smart Home, Smarter Clean

The eufy E28 isn’t just a robot—it’s your reliable partner in maintaining a spotless living space.

Additional Resources

For more guidance on using your eufy Robot Vacuum E28, including how-to videos and troubleshooting tips, please visit our support center.

Thank you for choosing eufy. Now sit back, relax, and enjoy your clean and cozy home while your Robot Vacuum E28 takes care of the floors, leaving every corner spotless and your living space refreshed.

Yours truly,

The eufy Customer Support Team