What Should I Do if My RoboVac Stops with Error 7 (for L70/G Series)?

RoboVac’s Voice Alerts When It Encounters an Issue

Some of eufy’s RoboVac models provide users with audible voice alerts when the RoboVac encounters an issue. In order to correctly troubleshoot and resolve specific issues of your RoboVac, please first find out the exact voice alert error triggered by the RoboVac.

What Caused Voice Alert: Error 7?

This error is triggered when RoboVac’s wheels are suspended in air. This could be caused by RoboVac being stuck or trapped on a ledge, resulting in RoboVac’s wheels failing to gain traction to rotate properly.

How Do I Fix Voice Alert: Error 7?

To troubleshoot and fix this specific issue, please follow the steps listed below:

1. Power off the RoboVac.
2. Place the RoboVac at a new location that is a flat surface close to the initial spot where it encountered the issue.
3. Power on and start the RoboVac to verify it is able to run and navigate without issues.

If you still have questions regarding RoboVac’s voice alerts, please contact us for further assistance.