What to do if my X8/X8 Hybrid failed to save a map?

Modified on Tue, 11 Nov at 3:38 PM

Usually, when RoboVac starts cleaning from the charging base and automatically returns to the charging base after completing a full cleaning cycle, the map will be saved automatically. An Introduction to the Map Function of the X8/X8 Hybrid

If your X8/X8 Hybrid failed to save a map after a full cleaning cycle, please refer to the following steps for troubleshooting:

  • If there are multiple floors in your house, please make sure you have enabled the "Multi-map saving" feature (This feature is disabled by default, and the switch will show a blue color after the feature is enabled. Please refer to the following image), which will avoid the previous floor map from being deleted when the machine cleans a new floor.


  • RoboVac can save up to 5 valid maps when the "Multi-map Saving" switch is turned on, which are saved both locally on the machine and on the cloud. If the total number of maps exceeds 5 maps, the app will provide you the option of either replacing the previous map or not to save the current map.
  • Check if the position of RoboVac / Charging Base has been adjusted or the surroundings have been changed, RoboVac will try to reposition and remap to match the surroundings.
  •  Place RoboVac back on the Charging Base and start a new cleaning session.
  • Manually moving the RoboVac may cause the map to be lost. Do not move the machine while it is cleaning.

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