The Cross-Camera Tracking feature on the Smart Display E10 works exactly as it does in the eufy app. However, it is important to understand that the Cross-Camera Tracking feature does not work with all cameras. It requires specific hardware and software capabilities to work effectively. To verify if your camera supports this feature, please visit Cross-Camera Tracking Compatibility.
Note: Verify that your HomeBase 3 has firmware version v3.3.2.0 or higher, and that the eufy app is updated to version v4.7.2 or higher to enable the Cross-Camera Tracking feature.
If you have any other questions about the Smart Display E10, please don't hesitate to contact us for further assistance.
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