Introducing Face Management Function of S380 HomeBase (HomeBase 3)

Modified on Wed, 10 Dec at 11:23 AM

Compatible with:

S330 eufyCam(eufyCam 3), S300 eufyCam(eufyCam 3C), eufyCam E330 (Professional)


When the camera captures faces, HomeBase will generate a local collection for you. 

HomeBase will notify you and automatically perform some interactions when it sees a following person or stranger appear several times. 

What are Familiar Faces?

Familiar Faces are recognized as the user’s family members when they appear in the view of cameras. Family members should be manually added to HomeBase first.

3 ways to add Familiar Faces

  • Manually adding by taking a photo
  • Manually selecting from phone album


  • Exchange the Stranger Faces into Familiar Faces




What are Stranger Faces?

Unfamiliar Faces are recognized that are not on the Familiar Faces list when they appear in the view of cameras.

Stranger Faces can only be added via HomeBase, and they can be marked as Familiar Faces if you found that she is someone you know as a family member, a friend, or a courier

Notes for Face Management Function

One HomeBase can store 50 faces, including Familiar and Stranger Faces.


If there is any question about Face Management, please contact us for assistance.

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