Compatible with:
Floodlight Cam E340, Indoor Cam S350
If you can't find your Wi-Fi network in the Wi-Fi listing, these tips will help you solve the problem.
- Make sure your router works properly and its network name is not hidden. If hidden, click "Others" and enter the Wi-Fi information manually.
- Make sure the device is not out of your router's coverage.
- Determine if your Wi-Fi uses WEP encryption. If so, change the encryption in your router. The camera doesn't support WEP encryption.
- Rescan for networks.
- Hold the "Set" button for 5 seconds to reset the device and restart the setup.
- If you still can't find your Wi-Fi, contact us.
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