If the light on your S100 Wall Light Cam fails to turn on when the camera detects motion and starts recording videos, please refer to the following troubleshooting steps to verify if the issue can be resolved:
- If the Wall Light Cam’s Light-On mode is set to Smart mode, the light on the Wall Light Cam will turn on only when the camera detects a person within the activity zone at night. Additionally, please note that when the surrounding environment is dark, the Wall Light Cam’s motion and AI detection range will be shortened due to insufficient lighting. This may lead to the camera not detecting motion or recording events until the motion is occurring at a closer range from the camera.
- Increase the speed when the Wall Light Cam turns on its light. Please launch the eufy Security app > Wall Light Cam Settings > Light Settings > Motion-Activated Light > Light-On mode > select “Fast” under Light-On mode.
If you have any further questions, please contact us for assistance.
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