S100 Wall Light Cam -Why Can't I Scan the QR Code?

Try these steps to ensure Wall Light Cam can scan the QR code.

1. Make sure your phone's screen brightness is set to maximum.
2. Make sure the distance between Wall Light Cam and the phone's screen is around 4 to 8 in (10 to 20 cm).
3. To align with Wall Light Cam's camera, place your phone in view of the camera and tilt it to match the camera angle.

Note:

Try these steps if your device doesn't bind successfully.

1. Make sure it is connected to a 2.4 GHz Wi-Fi network.

2. Try changing the name and password of the Wi-Fi network. Avoid using special characters.

3. You can temporarily use your phone's Wi-Fi hotspot to bind the device. After that, you also change the Wi-Fi network in the eufy Security app by going to Wall Light Cam Settings > General > Wi-Fi Connection.