If you are experiencing issues charging your eufy S220 SoloCam, please refer to the following troubleshooting steps to verify if the issue can be resolved.
- The LED indicator light on the camera will display a solid blue light when the camera is being charged. Please check whether the LED indicator light on the camera is displaying a solid blue light.
- Please use the included charging cable and connect it to a charging adapter that is either 5V/2A or 5V/1A. If needed, please try a different charging cable and charging adapter.
- Please make sure the ambient temperature is between 32°F/0°C to 113°F/45°C while the camera is charging.
If you have any further questions regarding eufy S220 SoloCam, please contact us for assistance.
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