Why does my eufy S220 SoloCam only record the end of an event?

Modified on Wed, 10 Dec at 11:26 AM

If your eufy S220 SoloCam starts recording videos later than expected, please try the following troubleshooting steps to verify if the issue can be resolved.

  • Please select All Motions under the Detection Type in Motion Detection settings, and then increase the motion detection sensitivity level. Please launch the eufy Security app > select the Devices tab > S220 SoloCam > Camera Settings > Motion Detection.
  • If you have set an activity zone, it is recommended to delete the activity zone. Please launch the eufy Security app > select the Devices tab > S220 SoloCam > Camera Settings > Motion Detection > Activity Zone.

If you have any further questions regarding eufy S220 SoloCam, please contact us for assistance.

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