Applicable to:
eufy Auto Robot Lawn Mower E15&E18
If your Robot Lawn Mower gets stuck, try the following troubleshooting steps:
Pause the Robot Lawn Mower using the app or the panel button, then remove any nearby obstacles and place the Robot Lawn Mower on a flat, open area before starting it again. Ensure you wear cut-resistant gloves while handling the Robot Lawn Mower to safely protect yourself from potential injuries or cuts caused by the blades.
If the Robot Lawn Mower gets stuck in a drop spot, carefully remove it and then try the following methods:
Use the app's "No-go Zone" feature to block off the corresponding drop spot.
If possible, fill the drop spot to level the ground.
If you have any other questions about the E15 or E18 Robot Lawn Mower, please contact us for further assistance.
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