How to turn on the "Activity Log Upload" feature?

Applicable to:

RoboVac G30 Verge, RoboVac G30 Hybrid, RoboVac X8 Hybrid, RoboVac X8, RoboVac L35 Hybrid, RoboVac LR30 Hybrid, RoboVac G35+, RoboVac G40 Hybrid+, eufy Clean L50 SES, eufy Clean X9 Pro, eufy Clean X8 Pro SES, eufy Clean X8 Pro, eufy Clean X10 Pro Omni, eufy Clean L60 Hybrid SES, eufy Clean G50 Hybrid

Uploading equipment operation logs will better help engineers analyze the abnormal operation status of your RoboVac. 

*The feature is turned off by default.

Before turning on the "Activity Log Upload" feature, you may want to know

• The device running log will only be uploaded when the log upload switch is turned on.
• The device's running log does not contain sensitive personal information such as your location information.
• The log is only used to help you analyze the abnormal operating status of your RoboVac, and it will not be used for other purposes.

Please refer to the following steps to turn on the "Activity Log Upload" feature:

1. Open the eufy app.
2. Tap the corresponding RoboVac to enter the device control page.
3. Go to Settings > Robot Settings and turn on the "Activity Log Upload" button.

Please run the RoboVac 1-2 times after the “Activity Log Upload” feature is turned on.

If you need any further assistance, please contact us.