Compatible with:
Video Doorbell 2K (Battery-Powered), eufy Security Video Doorbell 1080p (Battery-Powered)
Please note extreme cold weather may cause eufy battery-powered Video Doorbell to temporarily stop functioning since its operating temperature range is -4°F to 122°F / -20°C to 50°C due to the built-in lithium-ion battery. However, eufy battery-powered Video Doorbell will automatically resume working normally once temperature becomes warmer and falls within the device’s operating temperature range.
Note: Due to the working mechanism of Passive Infrared (PIR) sensor, eufy battery-powered Video Doorbell may not be functioning as sensitive when detecting motion in cold weather conditions. Therefore, it is highly recommended to increase eufy battery-powered Video Doorbell’s motion detection sensitivity level in the wintertime even if the current motion detection sensitivity setting works without issues in the summertime.
If you have further questions regarding how cold weather impacts eufy battery-powered Video Doorbell, please contact us for assistance.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article