What if I Failed to Set Up eufy Account

Modified on Wed, 10 Dec at 11:19 AM

Compatible with:

5-Piece Home Alarm Kit, Motion Sensor, Entry Sensor, Keypad, eufyCam 2 Pro, eufyCam 2C Pro, eufyCam 2, eufyCam 2C, eufyCam, SoloCam E40, SoloCam L40, SoloCam S230, Floodlight Cam 2 Pro, Floodlight Cam 1080p, Floodlight Cam E 2K, Smart Lock E130, Smart Lock C100, Smart Lock S230, Video Doorbell 2K (Wired), Video Doorbell 2K (Battery-Powered), eufy Security Video Doorbell 1080p (Battery-Powered), Outdoor Cam Pro (Solo OutdoorCam C24), Indoor Cam 2K Pan & Tilt (Solo IndoorCam P24), Indoor Cam 2K (Solo IndoorCam C24), Indoor Cam Mini 2K, Video Doorbell Dual 2K (Battery-Powered), Video Smart Lock E330, SoloCam C210, Indoor Cam S350, Floodlight Cam E340, Water and Freeze Sensor, Siren, Indoor Cam C220


Before setting up eufy account, please make sure you have followed the instructions here. 


If you do not receive an email with account activation link from eufy after signing up using your email address, please first verify your email address was entered correctly. Additionally, please refresh your email inbox and also check the spam/junk folder as it could be filtered by your email account settings. If you still do not receive an email with account activation link, please try the following steps:

  • Request the account activation email again using the eufy app.
  • Log in to your account on eufy’s official website on a computer.
  • Use a new email address to sign up for an account if possible.


If you still have issues setting up your eufySecurity account, please contact us for further assistance.

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