My eufy Outdoor Cam Cannot Power On

Modified on Tue, 2 Dec at 9:05 AM

Compatible with:

Outdoor Cam Pro (Solo OutdoorCam C24)


What Should I Do if My eufy Outdoor Cam Cannot Power On?

If your eufy Outdoor Cam is unable to power on and the LED is off, please try the following troubleshooting steps to verify whether the issue can be resolved:

 

  • Confirm the original Outdoor Cam’s 5V/1A power adapter is being used.
  • Try using another wall outlet to plug in the Outdoor Cam power adapter.
  • Check if the USB power cable plugs into the camera properly.
  • Check the temperature since Outdoor Cam has an operating temperature from -4°F to 113°F.

If you still have issues powering on your eufy Outdoor Cam, please contact us for further assistance.


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