How to Donate Recorded Videos on eufySecurity Video Devices

Modified on Wed, 10 Dec at 11:18 AM

Compatible with:

eufyCam 2 Pro, eufyCam 2C Pro, eufyCam 2, eufyCam 2C, eufyCam, SoloCam E40, SoloCam L40, SoloCam S230, Floodlight Cam 2 Pro, Floodlight Cam 1080p, Floodlight Cam E 2K, Video Doorbell 2K (Wired), Video Doorbell 2K (Battery-Powered), eufy Security Video Doorbell 1080p (Battery-Powered), Indoor Cam 2K Pan & Tilt (Solo IndoorCam P24), Indoor Cam 2K (Solo IndoorCam C24), Outdoor Cam Pro (Solo OutdoorCam C24), Indoor Cam Mini 2K, Video Doorbell Dual 2K (Battery-Powered), SoloCam C210, Video Doorbell E340


How to Donate Recorded Videos?

Customers have the ability to donate recorded videos to serve the following purposes:

  • Share your fun videos and exciting eufy experiences.
  • Provide further information for eufy Customer Support to resolve issues you are encountering, such as picture quality or audio issues.

Please follow the steps below to donate your videos to eufy.

Step 1) Launch eufy app on your smartphone or tablet.

Step 2) Select the Events tab.

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Step 3) Select a specific video that you want to donate.

Step 4) Select the Donate button.

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Step 5) Fill out your reasons for donating the video and select the Confirm button to donate your video.

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Note: eufy customers’ privacy is always one of our top priorities, please visit eufy’s privacy commitment policy to further understand how eufy safeguards customers’ privacy. 


If you still have questions regarding donating your video to eufy, please contact us for further assistance.

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