What to do if the app says "Incorrect username or Password" when using the LAN Live View feature

What to do if the app says "Incorrect username or Password" when using the LAN Live View feature:

To use the LAN Live View feature, you simply need to enter the default Admin password, which consists of a 6-character verification code in capital letters, and can be found on the white sticker attached to your device. There is no need to modify or change the default username. And if you are still prompted for an incorrect password, please check that you have entered the password correctly without any spaces.

For more instructions of the device verification code, please refer to: Where to find the EZVIZ device verification code.

However, if the IPCs are initially set up by directly adding them to the EZVIZ NVR and not through the EZVIZ Mobile App, the admin password for LAN Live View will be the login password you set up for the NVR during the initial setup.

Last Updated 13/01/2026