How to receive the alarm messages on my phone?

Modified on Tue, 30 Jun at 11:45 AM

How to receive the alarm messages on my phone?

Please follow the steps below:

1. Log in to your EZVIZ account.

2. On the Home page, click the 3-dot icon next to the name of your camera to enter the Device Settings page.

3. Turn on the Alarm Notification button, then you will be able to receive the messages when motion detection is triggered.

4. For some other models, you need to enter Notification on the Settings page, enable Receive Device Message and EZVIZ App Notification.

5. With Alarm Notification or Notification enabled, you can find alarm messages on the Event page of the EZVIZ App.

6. In the meanwhile, make sure the EZVIZ App has been allowed to access the Notification by Phone System.

Note: Turning off notifications doesn’t turn off Event Recording. The Event video will continue to be recorded.

If the issue remains unresolved, please contact the "EZVIZ support team" for further assistance.

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Last Updated 06/01/2026