Why does the sharing fail sometimes?
We understand that you are experiencing difficulty in sharing your EZVIZ device. Please follow the steps below to see if the issue can be resolved:
1. Sharing can only be done between EZVIZ users in the same region. Please ensure that the user you wish to share with has registered an EZVIZ account in the same region as yours, using their email address or phone number.
2. After you share the device, please confirm that the shared user has accepted the invitation in their EZVIZ account.
Related articles:
How can I change the account region?
Last Updated 13/01/2026
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article