What if You Forget the Password of eufy App

Compatible with:

Motion Sensor, Entry Sensor, Keypad, eufyCam 2 Pro, eufyCam 2C Pro, eufyCam 2, eufyCam 2C, eufyCam Solar Panel, eufyCam, SoloCam E40, SoloCam L40, SoloCam S230, Floodlight Cam 1080p, Floodlight Cam E 2K, Floodlight Cam 2 Pro, Smart Lock E130, Smart Lock C100, Smart Lock S230, Video Doorbell 2K (Wired), Video Doorbell 2K (Battery-Powered), 5-Piece Home Alarm Kit, eufy Security Video Doorbell 1080p (Battery-Powered), Indoor Cam 2K (Solo IndoorCam C24), Indoor Cam 2K Pan & Tilt (Solo IndoorCam P24), Outdoor Cam Pro (Solo OutdoorCam C24), Indoor Cam Mini 2K, Video Doorbell Dual 2K (Battery-Powered), Video Smart Lock E330, Floodlight Cam E340, Video Doorbell E340

To help you change the password on eufy App. 

Forget The Password When Log Out

Normally, the phone will remember the eufy App password within one month if the account hasn’t been logged out or squeezed out. If you forget the password when logging out, you can change the password via the following steps.

1. Click the "forgot password" under the account chart. 

2. You will receive a request in your email box. Click the "Reset password". 

3. Enter your new password according to the principles. 

4. After entering the password allowed, you will see the password reset successfully. 

5. If you fail on the mobile phone, you can also change your password on our eufylife website. You can reset the password by clicking the "Forgot your password".

Forget The Current Password When in Logged In Status

The App needs to be logged in once a month. If you forget the password when you still have your account logged in, you can change the password in account settings by following the in-App instructions. 

Steps in the App: Slide the side menu > Tap your email account > Password > Tap Forgot Passwords.

Note: 

For quick log in the next time, you are able to verify your fingerprint for App. Please make sure that you have enabled the fingerprint on the phone for eufy App at first. Here is how: Using Touch ID or Face ID to Automatically Log in eufySecurity App.