I received a 'Wrong Mounting' notification

Modified on Fri, 29 Nov, 2024 at 4:36 PM



If you received a 'Wrong Mounting' notification, then one or both of the following occurred:

  1. You incorrectly inserted your Playermaker 2.0 sensors into your straps.
  2. You incorrectly placed your straps onto your boots.

As a result, the only data that you'll receive from your post-session analysis includes the duration of your activity.

NOTE:

  • Mounting your Playermaker 2.0 device correctly is required for your sensors to accurately record your session data.
  • Before your next activity, we highly recommend reading this article to learn how to properly strap your Playermaker 2.0 device onto your boots.
  • Receiving this indication means that the PDF activity report of the relevant session won't be sent to the contacts that are found under 'Activity reports' in your 'Privacy Settings'. 

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