Here is a few steps that you can take to fix this issue.
- Check to make sure that the KPT-STREAM is firmly plugged in with the Kapture provided cord.
- Make sure that your phone has its Bluetooth turned on, and you have removed its profile from the car settings.
- Check at the bottom of the Bluetooth page or where new devices come up.
If this has not helped, please consider contacting our customer support for a more personalised guide or recommendation.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article