How to Resolve Bluetooth Disconnection Issues with Nebula Projector?

Modified on Fri, 17 Oct at 3:55 PM

Compatible with:

Capsule III, D2420, Capsule, D4111, Apollo, D2410, Capsule 3 Laser (ATV), D2426, Cosmos Laser 4K, D2350


If you experience lag when connecting a Bluetooth device to Mars 3, try the following troubleshooting steps:

1. Try using the Nebula projector in another room or move the two devices closer to each other to see if the situation improves.

2. If the device is connected to other audio devices (such as HDMI ARC), unplug them and see if the situation improves.

3. Play local audio or video to see if the situation improves.

If this issue persists, please contact us with the related Bluetooth device information. Additionally, please mention that you have already tried the listed steps to avoid being asked to repeat them by our team


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