How to switch cameras and transfer videos from eufy Homebase 2 to Homebase 3?

Modified on Wed, 10 Dec at 11:25 AM

Dear eufy users

If you don't want to use a ladder to remove the device to reconnect the new Homebase 3, and still confused because of How to switch cameras and transfer videos from eufy Homebase 2 to Homebase 3, please follow the picture below to do the switch:

1. One-Click Moving Guidance Portal

Entrance 1

Homebase 3 automatically detects and judges the existence of relocatable equipment, then activates a reminder pop-up window to guide the move.

Entrance 2

Homebase 3 automatically detects and judges the existence of relocatable equipment in the equipment page highlight reminders.

2. One-Click Moving Function Introduction Page

3. Confirmation of One-Click Moving Switching Devices

Function Operation

  • Confirmation of switching devices
  • Confirm the form:

Only Device Config Parameters / Device Config Parameters and Videos

Function Operation

Confirmation of Homebase 3 SYNC button for secondary security confirmation

4. One-Click Moving Process & Results

  • Moving Process Content Presentation
  • Support retry

  • Switching completed, device bindings switch to Homebase 3


If you have any other questions, please don't hesitate to contact us for further assistance.


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