If your eufy Keypad is unable to power on, please connect the Keypad to a 5V/1A charging adapter (not provided) using the included micro USB charging cable, and then plug the charging adapter into a wall outlet to charge the Keypad. The LED indicator on the Keypad will display a red indicator, please charge the Keypad until the LED indicator light turns to solid blue.
If you are still experiencing issues with your eufy Keypad not powering on, please contact us for assistance.
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