If your S100 Wall Light Cam failed to update its firmware, please try the following troubleshooting steps to verify if the issue can be resolved:
- Please check if the Wall Light Cam has power.
- Please confirm the Wall Light Cam is online in the eufy Security app.
- Please verify your WiFi network is not experiencing any connectivity issues to the Internet.
- Please uninstall the eufy Security app and reinstall the app on your phone.
- Check if a new firmware version is available for your Wall Light Cam. Please launch the eufy Security app > Wall Light Cam Settings > General > About Device > Check for firmware update.
If you have any further questions, please contact us for assistance.
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