How to Locate the Serial Number on Nebula Products?

Modified on Fri, 17 Oct at 3:56 PM

Compatible with:

Capsule, D4111, Capsule 3 Laser (GTV), D2426112, Cosmos Laser 4K, D2350, Apollo, D2410


For product quality control and tracking purposes, Nebula support staff may ask you to provide the serial number (SN) of your product. You can normally find the serial number in the software of the product. Please refer to the following chart for the serial number location of all Nebula products.

Product Category

SN Location

Example

Mars 3

Software: 

Settings > Device preferences > About > Status > Serial number

Device: On a silver sticker on the bottom of the projector

Capsule 3 Laser

Software: 

For ATV,Settings > Device preferences > About > Status > Serial number
For GTV,Settings > System > About > Status > Serial Number.
Package:
 On a silver sticker on the outer package in forms of D2426XXXXX

Package:

On a silver sticker on the outer package in forms of D2426XXXXX

Cosmos Laser Series

Software: access Projector Settings from the top panel of your projector or press the Source button on the remote, then go to About > Projector Info > Serial Number.

Device: On a silver sticker on the bottom of the projector

4K Dongle

Software: go to Settings > Device Preferences > About > Status> Serial Number;

Device: on the back of the dongle.

Capsule / Capsule Max / Astro / Apollo

Software: Settings > General > About > SN

Package:

On a silver sticker on the outer package in forms of Package:

On a silver sticker on the outer package in forms of D4111XXXXX/D2423XXXXX/D2400XXXXX/D2410XXXXX

Capsule II

Software: 

Settings > Device preferences > About > Status > Serial number

Package:

On a silver sticker on the outer package in forms of D2421XXXXX



Cosmos Series

Software: Settings > Device preferences > About > Status > Serial number

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