How to Troubleshoot Automatic Reconnection Issues with Bluetooth Devices and Capsule 3 Laser / Mars 3?

Modified on Fri, 17 Oct at 3:55 PM

Compatible with:

Capsule 3 Laser (ATV), D2426


If your Bluetooth device cannot automatically reconnect to Capsule 3 Laser / Mars 3, please try the following troubleshooting steps:

1. In the device pairing list, click "Connect" to try to initiate reconnection manually and see if it can reconnect.

2. If it fails to reconnect, it is likely a problem with the headphones/speakers. Try restarting the headphones/speakers to see if they can reconnect.

3. If the above steps still don't solve the issue, restart the projector and try to reconnect.

If this issue persists, please contact us with the related Bluetooth device information. Additionally, please mention that you have already tried the listed steps to avoid being asked to repeat them by our team


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article