How to Resolve Bluetooth Delay Issues with Capsule 3 Laser/Mars 3?

Modified on Fri, 17 Oct at 3:55 PM

Compatible with:

Capsule 3 Laser (ATV), D2426


If you're encountering a delay while pairing with a Bluetooth device with your Capsule 3 Laser & Mars 3, please try the following troubleshooting steps:

1. Update Capsule 3 Laser & Mars 3 to the latest firmware by going to Settings > Device Preferences > About > System Update > Check Updates.

2. Check if all apps are experiencing the same delay issue.

3. Try playing a local video to see if the delay improves.

4. Adjust the Bluetooth delay via Settings > Projector Settings > Sound > Expert Settings > Bluetooth Speaker Delay.

5. Try using Capsule 3 Laser & Mars 3 in a different room to see if the delay improves.

6. Try using a different Bluetooth device to see if the delay persists.

 

If this issue persists, please contact us with a short video showing the issue if possible. Additionally, please mention that you have already tried the listed steps to avoid being asked to repeat them by our team.


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article