What should I do if my SmartTrack Card/Link does not emit a beeping sound when I add it to the eufy app?

Modified on Wed, 10 Dec at 11:27 AM

If your SmartTrack Card/Link does not emit a beeping sound when you add it to the eufy app, try the following troubleshooting steps:

  • Ensure the SmartTrack Card/Link has enough battery power.

  • Press and hold the SYNC button on the SmartTrack Card/Link for at least two seconds.


If you have any other questions regarding the SmartTrack Card/Link, please don't hesitate to contact us for further assistance.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article